Terms and Conditions

Qros — Terms & Conditions

Welcome to Qros (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our QR ordering SaaS platform, website, application, and associated services (collectively, “Services”). By using or accessing Qros, you agree to these Terms (and our Privacy Policy). If you do not agree, please do not use the Services.


1. Definitions & Scope

  • User / You: Any individual or entity using the Services.
     
  • Account: Your user entity on Qros used to access features.
     
  • Subscription: The paid plan you purchase to use Qros (monthly, yearly, enterprise).
     
  • Content: Menu data, images, pricing, configuration data uploaded by you.
     
These Terms apply globally, but may have country-specific modifications where required by law.


2. Account Registration & Use

  • You must be at least 18 years old to use Qros.

  • You agree to provide accurate, up-to-date business information during registration.

  • You are responsible for account credentials and any actions from your account.

  • You shall not use the Services for any unlawful, fraudulent, infringing, or abusive purpose.


3. Subscription, Billing & Payments

  • Qros is offered under subscription plans; you choose a plan and are billed via third-party payment processors.

  • Subscriptions auto-renew unless cancelled before the next billing cycle.

  • You are responsible for all taxes, duties, or fees applicable based on your location.

  • Prices may change over time; we will notify you of changes before they take effect.


4. Service Access & Availability

  • We aim for high availability but do not guarantee uninterrupted access.

  • Scheduled maintenance, upgrades, or force majeure may cause downtime.

  • We are not liable for losses caused by interruptions beyond our control.


5. Intellectual Property

  • All Qros software, domain, trademarks, content, design, code are our exclusive property.

  • You are granted a limited, non-exclusive license to use Qros under these Terms.

  • You may not copy, reproduce, distribute, or reverse-engineer the software.


6. Content You Provide

  • You retain ownership of your content (menus, images, pricing), but grant us a license to use it to provide the Services.

  • You represent that you own or have rights to all content you upload and that it does not infringe third-party rights.


7. Data & Privacy (incorporated)

  • We collect, use, disclose, and protect your data as described in our Privacy Policy (see section below).

  • You consent to the use of data under that policy when you accept these Terms.


8. Refunds & Cancellation (see separate policy)

  • You may cancel your subscription anytime via your dashboard.

  • No prorated refunds are given for unused days within a billing cycle (unless legally required).

  • Refund eligibility is strictly limited (e.g. duplicate charge, activation failure).


9. Termination & Suspension

  • We may suspend, restrict or terminate your account for violation of these Terms or illegal use.

  • Upon termination, your access ends, but any outstanding payments remain due.

  • Some provisions (like liability, intellectual property, indemnity) survive termination.


10. Limitation of Liability & Indemnity

  • To the extent permitted by law, we disclaim liability for indirect, incidental, punitive, or consequential damages (e.g. lost profits, business interruption).

  • Our liability, if any, is capped to the amount you paid in the last subscription period.

  • You agree to indemnify us from third-party claims arising from your use of Qros or your breach of these Terms.


11. Changes to Terms

  • We may revise these Terms. Changes will be posted, and your continued use constitutes acceptance.

  • If you disagree with the changes, you must stop using the Services.


12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of [Your Jurisdiction / State / Country].

  • Disputes will be resolved in courts in [Your Specified City / Region] unless otherwise required by law.


13. Contact

If you have questions or concerns about these Terms, contact us at:
📧 info@qros.in